How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask hsroy79 Your Own Question
hsroy79
hsroy79, Other
Category: Digital Cameras
Satisfied Customers: 2832
Experience:  Camra Technician
34714361
Type Your Digital Cameras Question Here...
hsroy79 is online now

Canon SX50 HS. Please can you help. Immediately after clicking

Resolved Question:

Canon SX50 HS. Please can you help. Immediately after clicking the shutter, in all modes except Auto, the image in the camera is coloured green. What's gone wrong? I've gone into My Colours but can't sort it out.
Leo.
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. It sounds like the screen on the camera itself may be damaged and needs to be replaced. Take a picture of anything and transfer that picture to your computer. Let me know how that picture looks on the computer.
.
Customer: replied 2 years ago.

Any picture taken in Auto is perfectly OK and completely normal.

Any picture taken in any other way is green.

Expert:  Freddy M. replied 2 years ago.
.
Ok I need to opt out and open this to all experts.
.
Customer: replied 2 years ago.

Fine!

Expert:  hsroy79 replied 2 years ago.
Hi,
I am himadri...
Please reset your camera and let me know the result...
Customer: replied 2 years ago.

I don't know what you mean by 'reset your camera'.

Expert:  hsroy79 replied 2 years ago.
I mean to say that ...
FACTORY RESET:
Turn on your Canon PowerShot SX50 HS and press the [Menu] button
Press the right arrow once to select the “Tools” tab, which is represented by a wrench and hammer icon.
Select [Reset All] by press the button and then press the [Func. Set] button
When the display ask you “Reset settings to default?” turn turn the dial to choose [OK] and then press the [Func. Set] button
Customer: replied 2 years ago.

Very many thanks indeed! All settings are working as expected and no green images to be seen.

Good job . . .!

Leo.

Expert:  hsroy79 replied 2 years ago.
Ok, Thanks for trying Just Answer..
Feel free ! If any Quarries regarding your camera please let me know ...
hsroy79, Other
Category: Digital Cameras
Satisfied Customers: 2832
Experience: Camra Technician
hsroy79 and 2 other Digital Cameras Specialists are ready to help you

Related Digital Cameras Questions