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Richard
Richard, Camera Repair
Category: Digital Cameras
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Experience:  Camera Repairman
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I have a MG4250 cannon wireless all in one printer and when

Resolved Question:

I have a MG4250 cannon wireless all in one printer and when trying to print have a error printer not responding.
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please which version of windows you are using, the make and model of your wifi router and how you resetted the WLan please?
Thank you
Customer: replied 2 years ago.

window 7. BT Hub wireless router.

Reset WLAN using instructions on printer.

Expert:  Richard replied 2 years ago.
Thank you Linda
On the back of the Hub is a reset button. You may need to use a paperclip, and with the Hub powered on, push the reset button in and hold it for 10 seconds, then release.
Then wait 5 minutes, and then try to print to the printer.
Let me know the results please
Richard and other Digital Cameras Specialists are ready to help you
Customer: replied 2 years ago.

Printer is now working. thanks for your help.

Expert:  Richard replied 2 years ago.
your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you

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