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IT Miro
IT Miro, Computer Scientist
Category: Digital Cameras
Satisfied Customers: 2955
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have D 810 / I recently bought a new ASUS Laptop but after

Customer Question

I have D 810 / I recently bought a new ASUS Laptop but after trying to Down load some pictures direct fron the Camera I cannot get it to transfer.
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  IT Miro replied 1 year ago.


Hello! I am IT Miro and I will assist you on this question.

Please tell me what happens when you connect your D810 camera to the ASUS computer with a USB cable.

Does the computer recognise the camera?

Customer: replied 1 year ago.

Yes it does recognize it.

Expert:  IT Miro replied 1 year ago.
OK, good.

If you are using a Windows computer, please double-click on the My Computer or the Computer icon to see all the hard drives and connected devices. There locate the camera and double-click it. You should see the camera folders containing the images which you can then copy to your computer.

Let me know if you were able to copy the pictures.
Customer: replied 1 year ago.

I willcheck

Expert:  IT Miro replied 1 year ago.
OK. In case you encounter problems, I can remotely connect to your computer and show you how to copy the pictures from your camera.

If you would like that, let me know.
Expert:  IT Miro replied 1 year ago.
Hi again!

Do you still require assistance with this issue?

Let me know,
IT Miro
Expert:  IT Miro replied 1 year ago.
Hi!

Were you able to read my messages sent to you?

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