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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 38590
Experience:  Camera Repairman
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I am trying to install the software from the web Pixma

Resolved Question:

I am trying to install the software from the web for my Pixma MG3550 Printer but when I try and open the file the WinZip Self Extractor message appears to say that it can't open the file. I have tried both Run and Save Download with the same result. How do I install the drivers? I am running Windows 8.1
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Hi there and welcome
Click this link and tell me if you have 32bit or 64 bit windows please
http://whatsmyos.com/
Customer: replied 2 years ago.
64
Expert:  Richard replied 2 years ago.
ok, give me a min, uploading it for you
Expert:  Richard replied 2 years ago.
Go to www.wikisend.comEnter File ID 647230and download and run it from thereLet me know how you go please
Customer: replied 2 years ago.
Just downloading the file It is taking a lot longer than from the web.
Expert:  Richard replied 2 years ago.
yes, its a file sharing site and its free so a bit slower
Customer: replied 2 years ago.
It is still saying that it cant create output file
Customer: replied 2 years ago.
Should I delete the files I have downloaded and try again
Expert:  Richard replied 2 years ago.
Can i connect to your computer? EasierThank you Can you go to www.teamviewer.com Click on Download for Free Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you
Customer: replied 2 years ago.
OK ID ###-##-#### ***** 7364
Expert:  Richard replied 2 years ago.
thanks
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