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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 40341
Experience:  Camera Repairman
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Fujifilm. Model no F440 Cannot erase picture I think it was

Resolved Question:

Fujifilm. Model no F440 Cannot erase picture I think it was taken on the movie mode
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
What exactly happens when you try to erase a picture?
What message do you get?
Customer: replied 2 years ago.
I go to erase al frames but the one remains I think it was from the movie mde
Expert:  Richard replied 2 years ago.
thats correct
View the film and then Press the “MENU/OK” button to erase it
As your just erasing the photos.
Let me know the results please
Customer: replied 2 years ago.
the sign says erase all frimserase all frames it may take awhileit may take awhile
Expert:  Richard replied 2 years ago.
when you did my instructions? And watched the film then pressed “MENU/OK” button to erase it
Customer: replied 2 years ago.
All photos erased but but leaves just the one
Customer: replied 2 years ago.
Which I believe was taken on movie mode
Expert:  Richard replied 2 years ago.
yes, but did you do the instructions I keep giving as that is how to delete the Film.
Customer: replied 2 years ago.
What instructins
Expert:  Richard replied 2 years ago.
ok, I will repeat them again.View the film and then Press the “MENU/OK” button to erase it As your just erasing the photos. Let me know the results please
Customer: replied 2 years ago.
g
o to erase all frams press MEN LOCK button it then says delete all frames this could take a little time all pictures delted except one
Expert:  Richard replied 2 years ago.
that's not the instructions I gave you.
Are you seeing any of my messages?
Customer: replied 2 years ago.
on I think I will have tp leave this for now dinner getting cold
Customer: replied 2 years ago.
I hope I get a refund
Expert:  Richard replied 2 years ago.
ok... but when you return if you can please do the instructions I have been giving? As I have been repeating them a lot but I do not think you are reading them?
Customer: replied 2 years ago.
the only instruction I was when you said press Menu
Expert:  Richard replied 2 years ago.
no, the instructions where.
View the film and then Press the “MENU/OK” button to erase it
Customer: replied 2 years ago.
done that it now says ERASE OK
Customer: replied 2 years ago.
WHICH DO I PRESS NOW
Customer: replied 2 years ago.
pressed menu/ok again but pictures remaines
Expert:  Richard replied 2 years ago.
you say Film, then you say Pictures remain
Is it a film or picture?
Customer: replied 2 years ago.
it could be flim
Expert:  Richard replied 2 years ago.
ok, its not clear what it is but we will format the card.
Go to Menu, Setup, and choose format please.
Richard and 2 other Digital Cameras Specialists are ready to help you
Customer: replied 2 years ago.
After pressing MENU /OK it says protected frame
Expert:  Richard replied 2 years ago.
did you do the instructions I just gave you?
Can you repeat the exact steps you just did please.
Customer: replied 2 years ago.
Hi Richard problem solved not used the picture with System 7 when deleting pictures all pictures deleted ok now
do I get a refund
Customer: replied 2 years ago.
should read picture card
Expert:  Richard replied 2 years ago.
I do not understand what your saying but gather you did not once follow the instructions I repeated about 5 times.
Its a pity.