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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 36526
Experience:  Camera Repairman
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Fujifilm. Model no F440 Cannot erase picture I think it was

Resolved Question:

Fujifilm. Model no F440 Cannot erase picture I think it was taken on the movie mode
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
What exactly happens when you try to erase a picture?
What message do you get?
Customer: replied 1 year ago.
I go to erase al frames but the one remains I think it was from the movie mde
Expert:  Richard replied 1 year ago.
thats correct
View the film and then Press the “MENU/OK” button to erase it
As your just erasing the photos.
Let me know the results please
Customer: replied 1 year ago.
the sign says erase all frimserase all frames it may take awhileit may take awhile
Expert:  Richard replied 1 year ago.
when you did my instructions? And watched the film then pressed “MENU/OK” button to erase it
Customer: replied 1 year ago.
All photos erased but but leaves just the one
Customer: replied 1 year ago.
Which I believe was taken on movie mode
Expert:  Richard replied 1 year ago.
yes, but did you do the instructions I keep giving as that is how to delete the Film.
Customer: replied 1 year ago.
What instructins
Expert:  Richard replied 1 year ago.
ok, I will repeat them again.View the film and then Press the “MENU/OK” button to erase it As your just erasing the photos. Let me know the results please
Customer: replied 1 year ago.
g
o to erase all frams press MEN LOCK button it then says delete all frames this could take a little time all pictures delted except one
Expert:  Richard replied 1 year ago.
that's not the instructions I gave you.
Are you seeing any of my messages?
Customer: replied 1 year ago.
on I think I will have tp leave this for now dinner getting cold
Customer: replied 1 year ago.
I hope I get a refund
Expert:  Richard replied 1 year ago.
ok... but when you return if you can please do the instructions I have been giving? As I have been repeating them a lot but I do not think you are reading them?
Customer: replied 1 year ago.
the only instruction I was when you said press Menu
Expert:  Richard replied 1 year ago.
no, the instructions where.
View the film and then Press the “MENU/OK” button to erase it
Customer: replied 1 year ago.
done that it now says ERASE OK
Customer: replied 1 year ago.
WHICH DO I PRESS NOW
Customer: replied 1 year ago.
pressed menu/ok again but pictures remaines
Expert:  Richard replied 1 year ago.
you say Film, then you say Pictures remain
Is it a film or picture?
Customer: replied 1 year ago.
it could be flim
Expert:  Richard replied 1 year ago.
ok, its not clear what it is but we will format the card.
Go to Menu, Setup, and choose format please.
Richard and other Digital Cameras Specialists are ready to help you
Customer: replied 1 year ago.
After pressing MENU /OK it says protected frame
Expert:  Richard replied 1 year ago.
did you do the instructions I just gave you?
Can you repeat the exact steps you just did please.
Customer: replied 1 year ago.
Hi Richard problem solved not used the picture with System 7 when deleting pictures all pictures deleted ok now
do I get a refund
Customer: replied 1 year ago.
should read picture card
Expert:  Richard replied 1 year ago.
I do not understand what your saying but gather you did not once follow the instructions I repeated about 5 times.
Its a pity.

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