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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 656
Experience:  Working with digital cameras & questions for nearly 8 years.
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Pixma Canon MG7150 printer is printing incomplete pages

Customer Question

Pixma Canon MG7150 printer is printing incomplete pages
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  michelleclive replied 1 year ago.
Hi, My name is ***** ***** i will be assisting youLet me know if you have windows or macosx on the computer connected to the printer
Customer: replied 1 year ago.
macosx
Expert:  michelleclive replied 1 year ago.
and how is printer connected..usb or wifi
Customer: replied 1 year ago.
wifi
Expert:  michelleclive replied 1 year ago.
please follow the below stepsturn off printer on the computer, click on apple menu..preferences..printclick on printer icon and click - sign to delete printerif you see an option that says reset printing system..click on it as welllet me know once done
Expert:  michelleclive replied 1 year ago.
also let me know the macosx version
Customer: replied 1 year ago.
I have now closed this request for help via telephone. The assistant confirmed that no money was taken from my account and that the account has been closed. I have still not solved the problem but need to take the printer to a shop. Please do not send me any further messages and remove this question from my account
Expert:  michelleclive replied 1 year ago.
i will opt out of the question

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