How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask RUSSTING Your Own Question

RUSSTING
RUSSTING, Technician
Category: Digital Cameras
Satisfied Customers: 6003
Experience:  30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
24675295
Type Your Digital Cameras Question Here...
RUSSTING is online now

My Olympus 790 SW (silver) (8 years old) has developed fine

Resolved Question:

My Olympus 790 SW (silver) (8 years old) has developed fine vertical lines on the images - there are up to 100 on each image. What is the fault and can it be repaired?
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  RUSSTING replied 1 year ago.
Hi,There's about a 10% chance that a reset will clear this issue. You can try it out using the instructions below.In shooting mode hit Menu and then select Reset and select Yes. If the reset does not solve the issue then, unfortunately, the symptoms indicate that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it. It could have been caused by a hard impact. Olympus repair is really the only option and while your camera was not on the list of cameras on the free repair program, the information at the link below does explain this progressive problem and tells how other camera makers handled it. You are now the 8th person in a three month period, with a digital camera that I have advised of this problem.http://www.imaging-resource.com/badccds.htmlNote: As far as the camera itself is concerned, considering the age and present value of this camera, paying the cost of having a repair of this type , approximately $95 really depends on how attached to the camera you are, but is not very cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. Keep in mind that a brand new Olympus 790 SW can be purchased for about $80 and good used ones for under $50.Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.Thank you
RUSSTING, Technician
Category: Digital Cameras
Satisfied Customers: 6003
Experience: 30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
RUSSTING and other Digital Cameras Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    496
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    342
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    181
    I'm a photographic equipment technician with over 25 years in the business
 
 
 

Related Digital Cameras Questions