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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 37598
Experience:  Camera Repairman
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I have changed my computer to a windows 8.1 I have

Resolved Question:

I have changed my computer to a windows 8.1 I have the Master cd but I can't get past the master number that i dont have. can you help.my camera is a fe-120.
hopefully NORMAN *********
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you tell me the brand of the camera and which exact software are you trying to install?
Customer: replied 1 year ago.
oympus 6 pixapixels model fe-120, the cd is the origanal olympus master
Expert:  Richard replied 1 year ago.
What program do you need off the CD? Or is it just to get pictures off the camera?
Richard and other Digital Cameras Specialists are ready to help you
Expert:  Richard replied 1 year ago.
Thank you Can you go to www.teamviewer.com Click on Download in the middle of the page Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you
Customer: replied 1 year ago.
yes i have used my I PAD i am on the page is it the word get i click on to
Expert:  Richard replied 1 year ago.
You need to do the instructions on your windows 8 computer pleaseThe computer with the issue
Customer: replied 1 year ago.
Richard I went on line to get the pass word for you but my security stops me down loading
Expert:  Richard replied 1 year ago.
which internet browser are you using Norman and what is the exact message you get?
Customer: replied 1 year ago.
I was using google it informed e the web site was dangerous
Expert:  Richard replied 1 year ago.
ok, not sure which site you are going to, but it is not the site I need you to go to as this is a site used by companies and people all the time, Google do not mark it as dangerousYou need to go to www.teamviewer.com Thats the correct site.
Customer: replied 1 year ago.
Richard I have tried again and my F security let you in
Expert:  Richard replied 1 year ago.
sorry, what do you mean with my F security let you in
Customer: replied 1 year ago.
I ment it will not let you in
Expert:  Richard replied 1 year ago.
you will have the chance to stop the block, choose this please
Customer: replied 1 year ago.
Richard I am going to break of for half an hour can I do that. Norman
Expert:  Richard replied 1 year ago.
No problem Norman
Customer: replied 1 year ago.
Richard I have had another go to access teamviewer .com , I think I have got what you want, Norman
Expert:  Richard replied 1 year ago.
ok, please give me the ID and Password
Customer: replied 1 year ago.
I.D. 775 858 787 norbet222 I hope it works
Expert:  Richard replied 1 year ago.
the password ***** ***** can you please double check it
Customer: replied 1 year ago.
Sorry the pass word is p32n5t ( I think I'm getting passed it Norman )
Expert:  Richard replied 1 year ago.
thanks
Customer: replied 1 year ago.
Richard good morning, are you still there, I tried my camera on line but it could not be found, the disc was working ok, can you help Norman
Expert:  Richard replied 1 year ago.
Hi Norman.The program is installed and working as you saw. But can you tell me what your new issue is please? as Camera online is not very clear sorry
Customer: replied 1 year ago.
I had the disc in and on the screen I went for transferring photos from my camera, but it could not find the camera.
Expert:  Richard replied 1 year ago.
ok, this will be an issue with your computer and camera setup. This is a new problem and hence a new question Norman, can you please make the new question on my link belowhttp://www.justanswer.com/computer/expert-richiemeI can then work with you on this new problemThank you
Customer: replied 1 year ago.
I thought this was all one question
Expert:  Richard replied 1 year ago.
No, your initial problem was to have the software installed, which I did for you.This is a new issue you have
Customer: replied 1 year ago.
what is this going to cost
Expert:  Richard replied 1 year ago.
I cannot see this, you would need to check this when creating the question
Customer: replied 1 year ago.
Its a good job its my son wedding photos, do I ask you on here.
Expert:  Richard replied 1 year ago.
You use this link pleasehttp://www.justanswer.com/computer/expert-richieme
Customer: replied 1 year ago.
Richard. I have had enough, I will take it to my local repair shop .thanks for your help I found teamviewer a pain to get on. Norman