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Russell H.
Russell H., Technician
Category: Digital Cameras
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Experience:  Working with digital cameras & questions for nearly 8 years.
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I own a Nikon Coolpix 5700. I have to hold in the lock

Customer Question

I own a Nikon Coolpix 5700. I have to hold in the lock button to take a photograph. Can you advise how to correct this, I have tried going on the menu and going back to factory settings without any success.
Submitted: 6 months ago.
Category: Digital Cameras
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Which button is the 'Lock' button that you have to hold in? please describe its position on the camera.

If you mean the button that does AE and AF (auto-exposure and auto-focus) locking, that assignment of function can be changed by settings.

Do you mean the shutter button, and that you have to hold it down? and you cannot lock focus, for instance, by holding it down half-way? if so, that is often a setting difficulty.

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

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