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nathan_mills
nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 631
Experience:  Efficient Technician with more than 30 years of Experience.
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I am having difficulty in connecting my Canon MX420 to my

Resolved Question:

HI I am having difficulty in connecting my Canon MX420 to my new computer. Can you help?
Submitted: 11 months ago.
Category: Digital Cameras
Expert:  nathan_mills replied 11 months ago.

Hi Maryrose. Welcome to justanswer.

Can you tell me which operating system is installed in your new computer?

Customer: replied 11 months ago.
HI Nathan,
Sorry I am not computer literate. Do you mean Windows? If so its windows 7.
Expert:  nathan_mills replied 11 months ago.

Yes I meant Windows only. If you want I can install the printer in your system. Reply if you want remote assistance or not.

Customer: replied 11 months ago.
Hi . That would be great. Does that cost any extra?
Expert:  nathan_mills replied 11 months ago.

Yes it would cost extra.

Expert:  nathan_mills replied 11 months ago.

Or else we can continue here only. I will be guiding you through

Customer: replied 11 months ago.
Hi Yes please: I have just tried to click the securely connect button and it is not functional: I entered my telephone number also. I'll have another go, but my telephone is 01792 869977
Expert:  nathan_mills replied 11 months ago.

Accept this

Customer: replied 11 months ago.
There are now several things to accept: is it the £19 or the £11?
Expert:  nathan_mills replied 11 months ago.

I will send the request again.

nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 631
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Digital Cameras Specialists are ready to help you
Expert:  nathan_mills replied 11 months ago.

Now CLICK HERE and then press agree. A file will get downloaded. Open the downloaded file to start the secure remote assistance session.

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