Hi Maryrose. Welcome to justanswer.
Can you tell me which operating system is installed in your new computer?
Yes I meant Windows only. If you want I can install the printer in your system. Reply if you want remote assistance or not.
Yes it would cost extra.
Or else we can continue here only. I will be guiding you through
I will send the request again.
Now CLICK HERE and then press agree. A file will get downloaded. Open the downloaded file to start the secure remote assistance session.