Hi there and welcome
Can you tell me the make and model of the camera with the issue please?
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and turn it on.
Tell me please if it now takes new phtoos correctly (make a new photo and check)
I tried to call but got voicemail?
but let me know the results please
ok, do the instructions I gave and let me know when you have please.
ok, I want you please to do a two button reset.
With the camera on, hold the Qual and +/- buttons on the top of the camera (marked with a green dot for 3 seconds then release.
The control panels turn off briefly while settings are reset
Once done, tell me if it now improves please