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Richard
Richard, Camera Repair
Category: Digital Cameras
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Experience:  Camera Repairman
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Is there a known problem with a canon pixma 5750

Resolved Question:

Is there a known problem with a canon pixma 5750 compatability with vista
Submitted: 9 months ago.
Category: Digital Cameras
Expert:  Richard replied 9 months ago.

Hi there and welcome

The printer does work with Vista.

What is the exact issue you are having using the printer in Vista?

Customer: replied 9 months ago.
Jobs park in the print queue without printing using a vista machine. However, printing from my laptop using windows 10 - No problem
Expert:  Richard replied 9 months ago.

Thanks

On the vista computer, press the windows key + R and type in

services.msc

Press enter

Locate Print spooler.

Click it and click Stop

Then click it and click start

Then try to print and tell me if it now prints please.

Customer: replied 9 months ago.
No joy job just sits in print queue no progress.
Expert:  Richard replied 9 months ago.

are you connecting it via wifi or a USB cable at the moment? I saw wifi but want to be sure.

Customer: replied 9 months ago.
via wifi but the printer screen show it is connected and my lap top prints ok via wifi
Expert:  Richard replied 9 months ago.

ok, go to Start, devices and printers.

Right click on the printer and select Remove.

Restart the computer, then go to Start, devices and printers.

Then click Add printer, choose network printer, and check that it finds it

Click on it and it will install

Then try to print on it please.

Customer: replied 9 months ago.
Still not printing despite carrying out your insdtructions
Expert:  Richard replied 9 months ago.

It was able to reinstall the printer?

Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 33954
Experience: Camera Repairman
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