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Category: Digital Cameras
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Experience:  Efficient Technician with more than 30 years of Experience.
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I have a Canon MX870 printer. A relative continued to use it

Resolved Question:

I have a Canon MX870 printer. A relative continued to use it when printer ink warning was being given. Printer continued to print and finished the job and it was then switched off. However, when I went to use the printer a few days later it won't switch on at all. I have checked plug, electric supply and cables which are all OK but the printer refuses to respond.
Help!!
Submitted: 7 months ago.
Category: Digital Cameras
Expert:  nathan_mills replied 7 months ago.

Hi Rachel. Welcome to justanswer.

Do you remember what warning did it show?

Customer: replied 7 months ago.
I am afraid I was not around while it was being used so not absolutely sure but I was told it informed of ink running low which is the usual one. I am not aware my relative noticed anything else
Expert:  nathan_mills replied 7 months ago.

Have you tried connecting the printer to another power outlet?

Customer: replied 7 months ago.
Expert:  nathan_mills replied 7 months ago.

Is it connected right now?

nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 595
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Digital Cameras Specialists are ready to help you
Expert:  nathan_mills replied 7 months ago.

CLICK HERE and then press I Agree. A file will get downloaded. Just open/run that file to start the remote desktop session.

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