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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 39405
Experience:  Camera Repairman
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Cannon MP380 Have tried maintenance clean twice still get

Customer Question

Cannon MP380 Have tried maintenance clean twice still get black smudge stripe on back side paper when printing a document
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please open the printer up where you put the ink in and using a damp cloth, wipe down all rollers and the underside of the print carriage (where the ink goes in)

Let it dry for 20 minutes, then print and tell me how it now appears please.