Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcome Lewis
Please do the following
Tell me if this clears it please
The resume is the start color button on the very right, above color
You see this there?
very strange as that is for your model.
You see a stop button?
Does it look like this?
As that is 6250
yes, thats the model, yours bfor some reason is a little different but you see the box button on the right correct? Where it says colour in the picture I gave you
ok, do this then please
So it does not light up at all anymore Lewis?
Ok, its not the waste toner that's at issue else we would have had this reset.
It is the mainboard that has faulted, this now confirms it.
I am really sorry about this and you are going to have to return the printer to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
Your welcome Lewis and yes, if you need to pay for the repair due to the warranty expiring, I would avoid that.