Hi there and welcome
Can you tell me please the version of windows you are using?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
No, you click on Download in the middle of the screen when you click on my link.
Download in the green box
yes, you can close it, run the program and give ID and Password