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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 645
Experience:  Working with digital cameras & questions for nearly 8 years.
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Need to contact both a macbook air and iPad air to a cannon

Customer Question

need to contact both a macbook air and iPad air to a cannon printer mg3650 but just not working
Submitted: 5 months ago.
Category: Digital Cameras
Customer: replied 5 months ago.
need to connect a macbook air and iPad air to a cannon printer mg3650
Expert:  nathan_mills replied 5 months ago.

Hi Helen. Welcome to justanswer.

Have you installed the drivers on your Macbook air? Which version of OSX is installed in it?

Customer: replied 5 months ago.
the last one 9.1.0 but I think a new one came on very recently
Customer: replied 5 months ago.
downloaded them
Expert:  nathan_mills replied 5 months ago.

The versions are 10.5,10.6,10.7,10.8,10.9,10.10,10.11 etc

Expert:  nathan_mills replied 5 months ago.

CLICK HERE and this link will automatically detect the OS version. Once done, then download the Full Driver package and once the download is complete, then open it and follow the on-screen instructions. If you get any error then reply so that I can guide you through.

Alternatively, you can choose for Secure Remote Assistance and I will install the necessary software on both of your device.

Expert:  nathan_mills replied 5 months ago.

Hi Helen, just checking in. How did things turn out?

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