Hi Carolyn. Welcome to justanswer.
Is the camera being detected on the computer? Have you tried installing the driver of the camera again?
Hi Carolyn, please reply so that necessary assistance can be provided.
Can you tell me which version of Windows are you using?
You can download the drivers from here. If you want me to install them in your system then accept the Secure Remote Assistance offer.
CLICK HERE FOR THE SOFTWARE TO DOWNLOAD FOR FINEPIX
The link which i provided is compatible with Windows 10.
Then you can use card reader to transfer the images.
Hi Carolyn, do you have any other query?
Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.