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Richard
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 33999
Experience:  Camera Repairman
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How do I download digital images from my Canon Powershot S

Resolved Question:

How do I download digital images from my Canon Powershot S 100 to my computer?
Submitted: 8 months ago.
Category: Digital Cameras
Expert:  Richard replied 8 months ago.

Hi there and welcome

Are you on a windows or mac computer? And which version?

Customer: replied 8 months ago.
windows 7
Expert:  Richard replied 8 months ago.

Thanks

Connect the powershot to a USB port on the computer with the data cable that came with it.

Then click start, computer

In the new window you will see the camera there

Click it and you can then access your photos and copy them to your computer

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 8 months ago.
This did not answer my question - i have connected the cable between camera and computer and now you say click start on computer ????? the computer is already swiched on so how to I get to new window showing the camera?
Expert:  Richard replied 8 months ago.

Hi there

It was not click start on computer, it was click Start, then computer.

So Start is in the bottom left, then you click on computer.

In the new window you will see the camera there

Click it and you can then access your photos and copy them to your computer

Expert:  Richard replied 8 months ago.

.

Customer: replied 8 months ago.
Sorry Richard BUT I click bottom left START then click on computer.There are the two drives listed and nothing else. No camera despite it being connected up between coputer and camera.
Sorry Rich I am a thick eighty year old!!
Expert:  Richard replied 8 months ago.

Thanks for clarifying

Did you press the Play button first before connecting it to the computer? Like page 25 of the manual here?

http://data.manualslib.com/pdf/3/248/24774-canon/powershot_s110.pdf?5f634f58c3579fab40d7cc782c683775

Customer: replied 8 months ago.
the camera was swiched on and still nothing. I quess we will have to call it quits.
Expert:  Richard replied 8 months ago.

Can you connect it to a different USB port please and tell me if it is then detected.

Customer: replied 8 months ago.
I tried two different cables, and tried each one in two differnt USB ports.
Expert:  Richard replied 8 months ago.

Do you have a different computer there?

Customer: replied 8 months ago.
No - just the one SAMSUNG laptop.
Expert:  Richard replied 8 months ago.

ok, another way is take the memory card out of the camera then insert it into the memory card slot on the laptop

Can you do this please?

Customer: replied 8 months ago.
memory card slot on computer?????
Expert:  Richard replied 8 months ago.

yes if it is a laptop it should have one, what model laptop is it?

Customer: replied 8 months ago.
Samsung RV711
Expert:  Richard replied 8 months ago.

The card reader should be on the left

Customer: replied 8 months ago.
Success!!! At last I have my pictures from the camera! Thank you Richard for your patiemce.
Expert:  Richard replied 8 months ago.

your most welcome and glad to hear!!

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 33999
Experience: Camera Repairman
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