Hi there and welcome
Are you on a windows or mac computer? And which version?
Connect the powershot to a USB port on the computer with the data cable that came with it.
Then click start, computer
In the new window you will see the camera there
Click it and you can then access your photos and copy them to your computer
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
It was not click start on computer, it was click Start, then computer.
So Start is in the bottom left, then you click on computer.
Thanks for clarifying
Did you press the Play button first before connecting it to the computer? Like page 25 of the manual here?
Can you connect it to a different USB port please and tell me if it is then detected.
Do you have a different computer there?
ok, another way is take the memory card out of the camera then insert it into the memory card slot on the laptop
Can you do this please?
yes if it is a laptop it should have one, what model laptop is it?
The card reader should be on the left
your most welcome and glad to hear!!
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service by clicking one of the stars at the top of the screen then submit