Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcomeCan you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and turn it on.Tell me please if it now operates correctly
Can you put a different memory card in the camera and tell me if your able to take photos with that please?
This will rule out if the card is at fault.
It is the internal mainboard that has faulted. This now confirms it.
I am really sorry about this and you are going to have to return the camera to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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