Hi Richard.Welcome to justanswer.
You need to first load the cards/paper into the machine. To do that, Pull out the cassette (upper) from the machine.
Slide the paper guide (A) in front and (B) on the right to open the guides. (Check the attached images).
Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette (upper).
Align the paper stack with the edge of the cassette (upper) as shown in the figure below.
If the paper stack is in contact with the protrusions (C), the paper may not be fed properly. If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing down.
Once you have done this much, reply for further assistance.
Yes Richard. Sorry for the delay.
The 'A' slide doesn't move at all?
Then pull out the lower cassette from the machine
That's for the envelope. It should be enough for the size that you specified. Check this image
Sorry I won't be able to do that right now. I will try to help you through this only.
Richard, as I can see the image which you sent. This will be printed through the Upper tray only. Is the paper size big for the upper cassette tray?
The minimum size for upper tray is 89.0 x 127.0 mm i.e 8.9x12.7cm
Can you increase the card size by 2 cm?
You can make these cards through Microsoft Word.
You can print on non-standard size paper (with this printer) within the following ranges.
- Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm)
- Maximum size: 7.87 x 7.28 inches* (200.0 x 184.9 mm*)
- Minimum size: 3.54 x 7.29 inches* (90.0 x 185.0 mm*)
- Maximum size: 8.50 x 14.00 inches (215.9 x 355.6 mm)
Yes. I am sorry but your printer doesn't support this size.
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