Disconnect your camera and restart your computer. Now again connect your camera and check now. Try changing the port if still it is greyed out.
Check if there is any I Agree check box
Make sure your camera is turned on.
Thank you. On your windows 7 computer, please click on the website below in order to connect with me remotely, then I can help you directly:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. On your computer, click on the website below in order to connect remotely with me, then I can help you directly:
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)Please reply at the box below. Thank you.
- If that does not work, please download and install the Picasa photo program at the website below:
, there, only click on the button Download Latest Version (13.04) in order to download the file called picasa39-setup, then open / run / install it.
, then use the Picasa photo program for importing pictures from your camera.
Please let me know if there is still any issue. Thank you,