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Category: Digital Cameras
Satisfied Customers: 634
Experience:  Efficient Technician with more than 30 years of Experience.
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Pixima 36500 printer. All hotohraphs are coming out with a

Resolved Question:

Pixima 36500 printer. All hotohraphs are coming out with a blue haze on them, and are not clear cut. I have changed the ink cartridge as I thought it could be faulty, but with the new cartridge in....the blue haze is still on the pictures.
What is the problem?
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  nathan_mills replied 1 year ago.

Hi Paul. Welcome to justanswer.

Go to Maintenance tab and run clean print head and nozzle check. Then print the photos again and check.

Reply for further assistance.

Expert:  nathan_mills replied 12 months ago.

Hi Paul, just checking in. How did things turn out?

Customer: replied 11 months ago.
Where will I find a "maintenance tab ?............on my printer, or on my keyboard.....I do not know!
Expert:  nathan_mills replied 11 months ago.

You will find the maintenance tab in your computer under printing utilities

Customer: replied 11 months ago.
I have no such tab.
Expert:  nathan_mills replied 11 months ago.

Check on your printer's software which is installed in your computer.

Customer: replied 11 months ago.
All sorted !
Expert:  nathan_mills replied 11 months ago.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.

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