How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills
nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 634
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Digital Cameras Question Here...
nathan_mills is online now

My printer iP4600 has suddenly developed a fault "Service

Resolved Question:

my printer iP4600 has suddenly developed a fault "Service Error B200", it printed 3 documents from the scanner but then developed this fault when I attempted to print off a document from the PC. I have tried turning it off and checking that no paper is stuck, etc but can find nothing. The printer carriage has stopped on the rhs of travel and there are no lights on. just the green and ***** *****ghts flashing alternately on the outside
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  nathan_mills replied 1 year ago.

Hi Lesley. Welcome to justasnwer.

Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective but before that

try this:

  • Unplug the power cable.
  • Open the printer
  • Push the whole print head mechanic to the center
  • While the printer still open, plug the power and turn it ON, now it will start moving towards right first.
  • When the printhead still moving and is going to the very LEFT, close the cover.
  • Wait until its boot up.
Customer: replied 1 year ago.
ok, what next....steady green light and no amber
Expert:  nathan_mills replied 1 year ago.

The error is still there or not?

Customer: replied 1 year ago.
I will try to print the word document...back in a moment
Expert:  nathan_mills replied 1 year ago.

Give a print command and check if it is printing or not.

Expert:  nathan_mills replied 1 year ago.

Yes sure.

Customer: replied 1 year ago.
perfect! thanks for your help, I'll remember that for future reference
Expert:  nathan_mills replied 1 year ago.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.

nathan_mills and other Digital Cameras Specialists are ready to help you

Related Digital Cameras Questions