How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask nathan_mills Your Own Question

nathan_mills
nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 631
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Digital Cameras Question Here...
nathan_mills is online now

Need to know how to scan documents from my canon pixma mg

Resolved Question:

need to know how to scan documents from my canon pixma mg 2950 printer to my computer
Submitted: 10 months ago.
Category: Digital Cameras
Expert:  nathan_mills replied 10 months ago.

Hi Russell. Welcome to justanswer.

You need to install a canon software on your computer to be able to scan the document. Tell me which operating system are you using? Windows 10,8,7 or Mac OS X?

Customer: replied 10 months ago.
Mac OSX 10.6.8
Customer: replied 10 months ago.
Did you get that answer ?
Expert:  nathan_mills replied 10 months ago.

Yes Russel. Install this driver from this link on your computer.

CLICK HERE TO OPEN THE LINK

Customer: replied 10 months ago.
I have the file " misd-mac- ' on my desktop now
Expert:  nathan_mills replied 10 months ago.

Open that file and follow the on-screen instruction to install the driver

Customer: replied 10 months ago.
Okay it's now installed how do I use it ?
Expert:  nathan_mills replied 10 months ago.

You need to install one more software.

CLICK HERE

Customer: replied 10 months ago.
Okay I have installed ' mmig-mac ' to my desktop
Expert:  nathan_mills replied 10 months ago.

Do you see an icon on your mac of MyImage Garden software?

Customer: replied 10 months ago.
I do
Expert:  nathan_mills replied 10 months ago.

Open it. And turn on your printer

Customer: replied 10 months ago.
Okay it's been installed
Expert:  nathan_mills replied 10 months ago.

Place item on the platen of your scanner

Expert:  nathan_mills replied 10 months ago.

Are you able to scan?

Customer: replied 10 months ago.
no I don't know what button to press on my printer
Expert:  nathan_mills replied 10 months ago.

Can we start the remote desktop session?

Customer: replied 10 months ago.
I 'ld like to but unfortunately at this moment I have to eat my dinner and then I am busy until 8 pm
Expert:  nathan_mills replied 10 months ago.

Okay let me know when you will be free. I will be here till 12 am.

Customer: replied 10 months ago.
Okay 8.10 pm is good for me
Expert:  nathan_mills replied 10 months ago.

Sure. Just drop a message when you will be back

Customer: replied 10 months ago.
Thank-you very much
Expert:  nathan_mills replied 10 months ago.

See you later

Customer: replied 10 months ago.
Hi Nathan are you there ?
Expert:  nathan_mills replied 10 months ago.

Yes Russell I am here.

Expert:  nathan_mills replied 10 months ago.

Should we start the Remote Desktop Assistance?

Customer: replied 10 months ago.
Is that at an additional charge ?
Expert:  nathan_mills replied 10 months ago.

Yes It will cost an additional charge

Customer: replied 10 months ago.
Of how much ?
Expert:  nathan_mills replied 10 months ago.

£20

nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 631
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Digital Cameras Specialists are ready to help you
Customer: replied 10 months ago.
Okay let's do it
Expert:  nathan_mills replied 10 months ago.

First do this, choose Apple menu > System Preferences, then click Security and Privacy and at the bottom choose Anywhere

Customer: replied 10 months ago.
There;s just ' security ' not ' security and privacy '
Expert:  nathan_mills replied 10 months ago.

Press it

Expert:  nathan_mills replied 10 months ago.

Do you see Allow Apps downloaded from:?

Customer: replied 10 months ago.
no but I have a teamviewer on my desktop
Expert:  nathan_mills replied 10 months ago.

Under Security, go to General tab

Expert:  nathan_mills replied 10 months ago.

Once you click this link below
(http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=c6da4465-be6a-434b-bd8d-4d418607b4fa&Type=Java)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer. If you get error while opening it then right click the downloaded file and choose Open.

Expert:  nathan_mills replied 10 months ago.

Press I Agree when you go to the link

Customer: replied 10 months ago.
That's not in my downloads list
Expert:  nathan_mills replied 10 months ago.

Did you press I Agree. Then a file will get downloaded. Check then

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • RUSSTING

    RUSSTING

    Technician

    Satisfied Customers:

    497
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG RUSSTING's Avatar

    RUSSTING

    Technician

    Satisfied Customers:

    497
    30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Readyrmca's Avatar

    Readyrmca

    Technician

    Satisfied Customers:

    185
    Over 1000 Camera and Video Accepts!!!!
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    IT Technician

    Satisfied Customers:

    70
    Years of experience.
  • http://ww2.justanswer.com/uploads/hsroy79/2010-08-08_111707_himadri.jpg hsroy79's Avatar

    hsroy79

    Other

    Satisfied Customers:

    37
    Camra Technician
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera Expert

    Satisfied Customers:

    19
    MS Electrical Engg.
  • http://ww2.justanswer.com/uploads/RI/RichieMe/2013-10-21_9435_1891752088969658025993880564n.64x64.jpg Richard's Avatar

    Richard

    Camera Repair

    Satisfied Customers:

    368
    Camera Repairman
  • http://ww2.justanswer.com/uploads/RJ/rjriggins/2015-1-14_16249_ick.64x64.jpg Rick's Avatar

    Rick

    Technician

    Satisfied Customers:

    182
    I'm a photographic equipment technician with over 25 years in the business
 
 
 

Related Digital Cameras Questions