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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 662
Experience:  Working with digital cameras & questions for nearly 8 years.
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My printer a Cannon MP560 states Unplug and contact service

Customer Question

My printer a Cannon MP560 states Unplug and contact service centre
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  nathan_mills replied 1 year ago.

Hi Eric. Welcome to justanswer.

This means printhead voltage or temperature is not normal or there is some other hardware malfunction that requires repair. The Printhead could be defective.... but first, try this:

  • Unplug the power cable.
  • Open the printer
  • Push the whole print head mechanic to the center
  • While the printer still open, plug the power and turn it ON.
  • The printhead will move towards right first. When the printhead is still moving and is going to the very LEFT, close the cover before it reaches extreme left.
  • Wait until its boot up.
  • Now check if the error is still there or not.