Hi Chris. Welcome to justanswer.
Can you please specify which version of Windows are you using?
Yes. That would be sufficient.
CLICK HERE TO DOWNLOAD
Once the download is complete, open it to install
Once you click this link below(CLICK HERE)A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.