Digital Camera Repair Questions? Ask a Camera Expert.
Hi Michael. Welcome to justanswer.
Is the printer being shown in your laptop as connected?
Try printing a different file. If you are printing a word document then try printing an email and check
Once you click this link below(CLICK HERE)A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.