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Category: Digital Cameras
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I have a Canon MP 190 printer. When I try to print, I

Resolved Question:

Good morning, I have a Canon MP 190 printer. When I try to print, I receive a message saying "The ink absorber is full - contact the service centre. Can you advise, please?
Thank you,
***** *****e
Submitted: 11 months ago.
Category: Digital Cameras
Expert:  nathan_mills replied 11 months ago.

Hi. Welcome to justanswer.

Canon printers use small, spongy pads to absorb excess ink that accumulates while printing and cleaning the print heads. When these pads are saturated, the printer will notify you with an error message such as "Ink Absorber Full."

Try the manual Reset for Canon MP190 Printer first.

1.Enter the service mode SERVICE MODE – pressing buttons Menu, Copy, Scan, Copy, Copy
2.Choose TEST MODE.
3.Select 8 PRINTER TEST TEST MODE.
4.Choose 3, EEPROM CLEAR
5.Select 0, INK COUNT
6.Press the Set button.
7.Click Stop / Reset button (return to item 3), and again press the ON / OFF

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Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  nathan_mills replied 11 months ago.

Are you using Windows computer?

Expert:  nathan_mills replied 11 months ago.

Once you click this link below
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Expert:  nathan_mills replied 11 months ago.

Please run the downloaded file once again.

Expert:  nathan_mills replied 11 months ago.

Your internet is not working properly so I am giving you the procedure here. When the printer is off, press and hold STOP/Reset (red) button. While still holding it, press and hold the Power button also. Now release the red button but keep on holding the power button. Press the red button two times (while the power button is still being held). Release the power button now. Check the status of the error

Expert:  nathan_mills replied 11 months ago.

You there? I have lost the connection as your internet is not working properly. Run the downloaded file again and check your connection

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