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nathan_mills
nathan_mills, Other
Category: Digital Cameras
Satisfied Customers: 640
Experience:  Efficient Technician with more than 30 years of Experience.
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I have a Canon Pixma MG3250 printer exhibiting error code

Customer Question

I have a Canon Pixma MG3250 printer exhibiting error code P07 (cartridge in wrong position). The printer has been in use for 3 weeks since the last cartridge change. Problem:- I cannot remove the cartridges to refit them. Any advice would be helpful to avoid transportation and repair costs. I can buy a new printer for less than £60.
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  nathan_mills replied 1 year ago.

Hi Anthony. Welcome to justanswer.

When you open the lid of the printer, does the cradle moves?

Customer: replied 1 year ago.
Hi Nathan, No, otherwise I would be able to remove the cartridge.
Expert:  nathan_mills replied 1 year ago.

Hold down the “stop / reset” button on the printer for around five seconds and then check

Expert:  nathan_mills replied 1 year ago.

Is it still stuck?

nathan_mills and other Digital Cameras Specialists are ready to help you
Customer: replied 1 year ago.
sorry for the delay in answering. I will let you connect directly on the understanding that if it is not cured, I owe you nothing
Expert:  nathan_mills replied 1 year ago.

Once you click this link below
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.