Hi Michael. Welcome to justanswer.
This error arises due to a couple of possibilities such as a something preventing the feed tray from opening either by blocking the printer, an unseen friction, and a possible paper jam inside the printer.
Check for any jammed paper or foreign material inside the printer first.
· Turn off the power
· Open the panel
· Turn on the power
· The cartridges will start moving towards right first and then left. When the printhead is still moving and is going to the very LEFT (after it reaches middle and is about to reach extreme left), close the cover
· Now check if the error is still there?
Can you remove the cartridges?
Okay. Try printing and see if the error is gone or not
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