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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 645
Experience:  Working with digital cameras & questions for nearly 8 years.
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I have a canon eos 1200d was getting a clear view to take

Customer Question

i have a canon eos 1200d was getting a clear view to take photo but it's like i have a haze on it can not make out what i want to take.
Submitted: 3 months ago.
Category: Digital Cameras
Expert:  nathan_mills replied 3 months ago.

Hi Martyn. Welcome to justanswer.

Is it happening with only one lens or all the lenses?

Customer: replied 3 months ago.
all lenses
Expert:  nathan_mills replied 3 months ago.

Have you checked the photos in the computer? Is the haze still there?

Customer: replied 3 months ago.
no i will check now
Expert:  nathan_mills replied 3 months ago.

How did things turn out Martyn

Customer: replied 3 months ago.
hi sorry was so long yes the photo is a haze
Expert:  nathan_mills replied 3 months ago.

Try resetting the camera to factory settings.

  • Press the MENU button
  • Scroll the dial to select the SETUP 3 tab
  • Scroll down the dial to select the “Clear Setting” and press SET button
  • Highlight the “Clear all camera settings” and press SET button
  • When the display ask you, select OK and press SET button
Customer: replied 3 months ago.
can't find the setup3 tab
Expert:  nathan_mills replied 3 months ago.

Check this image and locate the Setup tab 3.

Customer: replied 3 months ago.
no not got that
Expert:  nathan_mills replied 3 months ago.

Your camera is EOS 1200D right?

Customer: replied 3 months ago.
that's right
Expert:  nathan_mills replied 3 months ago.

Set the camera is Creative Zone mode and then press the menu

Customer: replied 3 months ago.
sorry still nothing
Expert:  nathan_mills replied 3 months ago.

When you press Menu, let me know how many tabs are there?

Expert:  nathan_mills replied 3 months ago.

Let me know the dial is set to which mode?

Expert:  nathan_mills replied 3 months ago.

Martyn, are you there?

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