Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Your Vixia HF10 camcorder appears to have a severe problem. But, how severe is it? When you press e.g. MENU or some other button that should produce a response, do you see anything whatever on the screen then?
Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.
Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.
How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.
How old is the camera? in months or years since you bought it.
Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
The battery may have decayed to the point where it cannot support the Vixia any more. If the charger plugs into the Vixia (rather than being the kind that the battery must be removed from the camera in order to charge), try plugging it in to the Vixia, then turning On the camera.
I'm glad to hear the camcorder has been well-cared for.
I'm not sure whether it is beyond repair, yet, but at this point, tentatively 'No'.
What noise did the camcorder make? it might matter. Please describe it.
That's a good sign!
It got a little into the intelligent and active part of the startup, with the aid of the charger adapter. Instead of just doing nothing when turned On... so, the problem is obviously one of insufficient power and/or a defective battery.
Rechargeable batteries *die*, period. In 6 years, your camcorder's battery has died. It needs replacing by *all* the signs, period. I have great confidence that with a new battery, fully charged up, your camcorder will then work OK, in all likelihood.
If you need help obtaining such a replacement battery, let me know - and remove the battery currently in it and give me the info off its label, too, which would help.
Thanks - here's two replacement sources:
or, for two batteries, there's
and if you need them, I can find other sources - e.g. I can find UK sources taking UK pounds, if you need such a source.
Thank you for asking your question here at JustAnswer.com.
Glad to hear it.