I suspect that the full drivers, to make your printer function properly, were not installed.
Let's try this:
First, disconnect the printer, turn it off and unplug it from both power and computer. Leave it that way throughout the following, until you are instructed to connect it up again by the installation software routine (or, at least, by that routine having completely ended and finished and exited etc.)
So: turn off, unplug, unplug your printer.
Go to your computer, to the Start button, then to Control Panel - Devices and Printers, and remove all entries for your Canon printer and its series, by clicking on each of its icons (or entries) and deleting.
Then, reboot your computer: shut it down and start it up again.
Then, go to
and scroll to the place on the page where it says
MG5700 Series Full Driver & Software Package
then click on the blue 'Download' button ... and so download the proper and full drivers for your printer.
Save it to disk, then double-click on the downloaded file, and do the driver installation.