Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running? How long has this been an issue? What happened right before this popped up?
I see you have requested an additional service for secure remote assistance. I have accepted your additional service offer and i will be assisting your with the remote assistance to solve the problem you have posted.
Remote link click here
ok i am connected and will check
this session has problem..the screen is blacked out for mei will give you a new linkhttp://www.justanswer.com/remotedesktop/join.aspx?Session=0d2f6c11-0f71-4499-ad2f-18dd818faae4
DESKTOP-KMD4E45 (9:34 PM):is this the onethat you want to printHOMEPC (9:35 PM):Yes, but it only prints Page 1!!DESKTOP-KMD4E45 (9:35 PM):i will check thatDESKTOP-KMD4E45 (9:39 PM):this statement is of only 1 pageso let me send a printcheck and let me know if you see all the transactions as shown on screenHOMEPC (9:40 PM):OKDESKTOP-KMD4E45 (9:40 PM):the last trancation should be of 30 aug cheltenhamcheck if you get it completeif yes then i can try a longer stement to cross checkHOMEPC (9:41 PM):I DID!!! BOTH pages!!DESKTOP-KMD4E45 (9:41 PM):do you want me to test with a 2 mointh statementHOMEPC (9:43 PM):Please, I WOULD love you forever!!!DESKTOP-KMD4E45 (9:43 PM):ok let me trylet me know if it printed the etire statemtlasttranscation is 1 aug ultra electronicsHOMEPC (9:46 PM):why is IT THAT you CAN DO IT REMOTELY when I FAIL so miserably?DESKTOP-KMD4E45 (9:47 PM):nothing like thathappens with me as well... i try something it wont work and moment i contcat the relevant person they just refresh it ad it starts to workHOMEPC (9:47 PM):So what IS it??DESKTOP-KMD4E45 (9:48 PM):there was problem on your pcit was rebooting as wellsome service was blocking things to worki just refreshed the pc servicesso now everything id finelet me knowif you have any questionsi will add my page to your favorites..anytime you need my help..you can post me a message..hope that will be fineHOMEPC (9:52 PM):I hold TWO Master of Laws degrees, ONE of which relates to European software law, but I can't, even with MY logical brain, work THESE things out, so I DO thank you from the bottom to the top of my heart!!