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michelleclive
michelleclive, Other
Category: Digital Cameras
Satisfied Customers: 5493
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I have an MP230 printer which refuses to print my Bank

Customer Question

I have an MP230 printer which refuses to print my Bank details, EVEN THOUGH I've tried to "right click" and then print, "Ctrl + P" and asked to print "ALL" and the printer only ever PRINTS prints Page1, so HOW CAN I get it to print ALL Pages (which I HAVE ALSO tried??
Submitted: 10 months ago.
Category: Digital Cameras
Expert:  michelleclive replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 10 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 10 months ago.

What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
How long has this been an issue? What happened right before this popped up?

michelleclive and other Digital Cameras Specialists are ready to help you
Expert:  michelleclive replied 10 months ago.

I see you have requested an additional service for secure remote assistance. I have accepted your additional service offer and i will be assisting your with the remote assistance to solve the problem you have posted.

Remote link click here

Customer: replied 10 months ago.
My PC is operating with Windows 8 (the latest software?)
Expert:  michelleclive replied 10 months ago.

ok i am connected and will check

Expert:  michelleclive replied 10 months ago.

this session has problem..the screen is blacked out for me
i will give you a new link
http://www.justanswer.com/remotedesktop/join.aspx?Session=0d2f6c11-0f71-4499-ad2f-18dd818faae4

Expert:  michelleclive replied 10 months ago.

DESKTOP-KMD4E45 (9:34 PM):
is this the one
that you want to print
HOMEPC (9:35 PM):
Yes, but it only prints Page 1!!
DESKTOP-KMD4E45 (9:35 PM):
i will check that
DESKTOP-KMD4E45 (9:39 PM):
this statement is of only 1 page
so let me send a print
check and let me know if you see all the transactions as shown on screen
HOMEPC (9:40 PM):
OK
DESKTOP-KMD4E45 (9:40 PM):
the last trancation should be of 30 aug cheltenham
check if you get it complete
if yes then i can try a longer stement to cross check
HOMEPC (9:41 PM):
I DID!!! BOTH pages!!
DESKTOP-KMD4E45 (9:41 PM):
do you want me to test with a 2 mointh statement
HOMEPC (9:43 PM):
Please, I WOULD love you forever!!!
DESKTOP-KMD4E45 (9:43 PM):
ok let me try
let me know if it printed the etire statemt
lasttranscation is 1 aug ultra electronics
HOMEPC (9:46 PM):
why is IT THAT you CAN DO IT REMOTELY when I FAIL so miserably?
DESKTOP-KMD4E45 (9:47 PM):
nothing like that
happens with me as well... i try something it wont work and moment i contcat the relevant person they just refresh it ad it starts to work
HOMEPC (9:47 PM):
So what IS it??
DESKTOP-KMD4E45 (9:48 PM):
there was problem on your pc
it was rebooting as well
some service was blocking things to work
i just refreshed the pc services
so now everything id fine
let me knowif you have any questions
i will add my page to your favorites..anytime you need my help..you can post me a message..hope that will be fine
HOMEPC (9:52 PM):
I hold TWO Master of Laws degrees, ONE of which relates to European software law, but I can't, even with MY logical brain, work THESE things out, so I DO thank you from the bottom to the top of my heart!!

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