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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 664
Experience:  Working with digital cameras & questions for nearly 8 years.
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My canon printer MG 7150 is showing a support code B200 The

Customer Question

My canon printer MG 7150 is showing a support code B200
The type of print head is incorrect
Install the correct print head
Previously today a message showed "support 1403"
What's going on please?!!
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That sounds as if your printer is in dire straits, to not soft-pedal the diagnosis.

I advise you to immediately turn it Off, and unplug it from the power too. And leave it that way for at least 1/2 hour, to cool off and rest/reset.

See if that helps.

Was the ink changed in it lately? has it seen a heavy load of usage lately perhaps?

Customer: replied 1 year ago.
Before I answer, I have assumed that the £11 I have just paid is simply a one off payment , paid hopefully to answer this single printer problem.
Some inks were changed recently. Printer was off now unplugged
Customer: replied 1 year ago.
Oh I suppose it has seen a heavy load recently
Expert:  Russell H. replied 1 year ago.

Then letting it cool a while will help.

As a JustAnswer Expert, I cannot answer questions about charges, billing, no access to your credit information. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at

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Customer: replied 1 year ago.
Must finish here, thanks for some info
Expert:  Russell H. replied 1 year ago.

OK. Do you wish to resume the case later, or close it now, please?