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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Do you get this issue when you try to just copy on the printer itself rather then print from the printer?
so when you make a copy on the printer itself it prints it correctly with no issues?
Are you on a windows or mac computer, and which version?
ok no problem, I am going to opt out of working with your further on this, you will be contacted when another expert takes over