Hi Mary. Welcome to justanswer
I am providing you links to three videos which will guide you how you have to remove the paper jam from the printer. Watch them and follow all the steps.
CLICK HERE TO VIEW VIDEO 1
CLICK HERE TO VIEW VIDEO 2
CLICK HERE TO VIEW VIDEO 3
Reply so that I can guide you further.
Yes Marry. Here are the links for some basic operations
CLICK HERE TO VIEW
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