Have you replaced the waste ink pad?
The reset processes is rather lengthy, ill opt out in favour of another expert with more time to assist you
Try the following reset and let me know if it works:
1: Remove Cartridge2: Unplug the AC Power Cord3: Hold down the RESUME button4: Release RESUME after plugging in the AC Power cord. 5: Press the RESUME once within 5 seconds and release the RESUME . 6: Press and HOLD RESUME for two seconds or more and release it. 7: Press and HOLD RESUME for two seconds or more and release it. 8: Unplug AC Power Cord to set data.