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Pete
Pete, Engineer
Category: Digital Cameras
Satisfied Customers: 17401
Experience:  Over 16 years of experience in the Electronics and IT industries.
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How do you reset waste ink counter on pixma mg7150 showing

Customer Question

how do you reset waste ink counter on pixma mg7150 showing fault 5B00-
Submitted: 9 months ago.
Category: Digital Cameras
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
orange triangle flashes 7 times repeated
Expert:  JamesI replied 9 months ago.

Have you replaced the waste ink pad?

Customer: replied 9 months ago.
earlier I removed excessive ink from pad with blotting paper. now with error code 5B00 showing I cannot get into the printer to remove the ink carrage
Expert:  JamesI replied 9 months ago.

The reset processes is rather lengthy, ill opt out in favour of another expert with more time to assist you

Expert:  Pete replied 9 months ago.

Hi Robert,

Try the following reset and let me know if it works:

1: Remove Cartridge
2: Unplug the AC Power Cord
3: Hold down the RESUME button
4: Release RESUME after plugging in the AC Power cord.
5: Press the RESUME once within 5 seconds and release the RESUME .
6: Press and HOLD RESUME for two seconds or more and release it.
7: Press and HOLD RESUME for two seconds or more and release it.
8: Unplug AC Power Cord to set data.

Customer: replied 9 months ago.
I cannot remove the cartridges as I cannot get to the cartridges, when the machine is switched it displays error message but will do nothing else. This machine has touch sensitive contacts. the only button indicated on the front of the machine is the power button. When the power is switched on all the button positions light up for a few seconds. if you cold tell me what the resume button looks like I will identify its position at switch on.
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.

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