How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 38523
Experience:  Camera Repairman
Type Your Digital Cameras Question Here...
Richard is online now

I am trying to print a PDF that was sent to me as an

Resolved Question:

I am trying to print a PDF that was sent to me as an attachment to an email and the Canon pima iP100 printer will not print it, I get an error message of 'filter failed'. I am using a Mac Book Pro using the Sierra OS
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you re download Adobe Reader from my link below

Open it and then open the file within this and try to print

Let me know the results please.

Richard and 2 other Digital Cameras Specialists are ready to help you
Customer: replied 1 year ago.
Did that and it made no difference but I tried converting it to a Jpeg and then it would print.