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nathan_mills
nathan_mills, Other
Category: Digital Cameras
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Experience:  Efficient Technician with more than 30 years of Experience.
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Just got this message from the printer (mg3200 series)

Resolved Question:

just got this message from the printer (mg3200 series)
Support code 1702
The ink absorber is almost full
Contact the service center
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  nathan_mills replied 1 year ago.

Hi David. Welcome to justanswer.

How old is your printer?

Customer: replied 1 year ago.
4years
Expert:  nathan_mills replied 1 year ago.

Canon printers use small, spongy pads to absorb excess ink that accumulates while printing and cleaning the print heads. When these pads are saturated, the printer will notify you with an error message such as "Ink Absorber Full."

Expert:  nathan_mills replied 1 year ago.

1. Open the printer as though you were going to install new ink cartridges, letting the cartridge cradle move to the center of the printing unit. Unplug the printer so that the cartridges will remain in their position.

2 Locate the waste ink absorbers in their black rubber frame. They will likely be on the right side of your printer, and will be located underneath the area where the ink cartridges rest when the printer is in standby mode.

3 Use a paper napkin or other disposable and absorbent material to soak up any excess ink that may be in the pads by pressing it down onto the top of the frame.

4 Pull the rubber frame free from the printer, wearing gloves to keep your hands clean. Carefully remove the ink absorber pad or pads from the rubber frame.

5 Insert new ink absorber pads firmly into the rubber frame. Replace the rubber frame in its original position and close the printer.

6 Hold down the power button, then plug the printer back in. Continue holding the power button down until the printer begins to reset itself and come online.

7 Wait for the green power light to turn off, then press and release the power button again. It should blink for two to three seconds, then stay lit; this will indicate that the printer has been reset and is ready to print again without errors

Customer: replied 1 year ago.
is there any way to clear this out or do i have to buy a new printer
Expert:  nathan_mills replied 1 year ago.

Try the steps I just gave you. If the error still persists then you will need to replace the printer

Customer: replied 1 year ago.
Many thanks will have a go - Sorry our messages crossed David
Expert:  nathan_mills replied 1 year ago.

No problem David.

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