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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 659
Experience:  Working with digital cameras & questions for nearly 8 years.
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How can I install on my MacBook Pro with OS X El Capitan the

Customer Question

How can I install on my MacBook Pro with OS X El Capitan the driver for my Canon i950 printer?
Submitted: 9 months ago.
Category: Digital Cameras
Expert:  nathan_mills replied 9 months ago.

Hi John. Welcome to justanswer.

Since this is an old model, canon has stopped providing any support for the mac versions higher than V10.5 Leopard. So you will not be able to download the drivers/software for your Macbook Pro.

Customer: replied 9 months ago.
Thank you. In the box below this it says: 'Would you prefer I securely connect to your device and fix it for you?' Does this mean it will be possible to use the Canon i950 with my Mac, (if I'm securely connected to an expert)? Or is it impossible and I will have to buy a new printer?
Expert:  nathan_mills replied 9 months ago.

Sorry John, but that offer is sent automatically to all the customers and it will not be possible to install the printer through remote assistance also.

Expert:  nathan_mills replied 9 months ago.

John do you have any other query?

Expert:  nathan_mills replied 9 months ago.

John do you need any further assistance?

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