Digital Camera Repair Questions? Ask a Camera Expert.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
You are at www.justanswer.com services.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know the make and model of your pc
please click on the link below to download and install the canon software
once its installed let me know if you are able to access the camera or not
not a problem
feel free to post a question if you need my assistance in future