How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 664
Experience:  Working with digital cameras & questions for nearly 8 years.
13568747
Type Your Digital Cameras Question Here...
Russell H. is online now

FuinepixA345 I have been given this camera as a gift but the

Customer Question

FuinepixA345
I have been given this camera as a gift but the giver did not realise I now use Windowsw 10. Can kit be up-dated to function on Windows 10 please?I would hate to upset or offend this giver>
Submitted: 1 month ago.
Category: Digital Cameras
Expert:  Richard replied 1 month ago.

Hi there and welcome

It will work directly with Windows 10.

When you connect it to the computer, do you see a popup show?

Please let me know

Thank you

Customer: replied 1 month ago.
Hi Richard
I did not see a pop-up show. I did get a message saying the connection cannot be made because MV?????? somethi8ng could not be found. I shall try again
Expert:  Richard replied 1 month ago.

Can you connect the camera to the computer

Then press the windows key and E so windows file manager shows

Click on This PC, then look under devices and drives.

Tell me what is listed there please

Customer: replied 1 month ago.
I am having real difficulty using the site. I cannot make anything of it. (I am not happy using all this technology anyway). It seems to be lacking some sort of card , or something with a string of letters instead of a name. I am appealing to the lady who is tutoring me in the use of a computer to come to my assistance, but I can't contact her.When I have figured out what it is you require I will get back to you.
Expert:  Richard replied 1 month ago.

Would you like me to connect to your computer and do this for you Michael?