How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rebecca Your Own Question

Rebecca
Rebecca, Dog Veterinarian
Category: Dog
Satisfied Customers: 293
Experience:  Veterinarian for more than 30 years
11877925
Type Your Dog Question Here...
Rebecca is online now

We have just got a wonderful dog from a rescue centre who is

Customer Question

We have just got a wonderful dog from a rescue centre who is so well behaved and house trained, it seems almost silly to come on here with a 'problem'. When we have found is that our new best friend will not do her business in the back garden and will only release her bladder and have the user of her bowels when she goes out walking. For most, this is a dream come true but for both my partner and I, we are not in a position to take her out for walks late at night as we are both disabled. My partner has MS and his legs at night suffer from severe spasms so it really isn't an option. His legs aren't too good in the morning either - he has to do a lot of stretching just to be able to sit comfortably on his mobility scooter to walk the dog. My question is, do you know of anything we can do to encourage her or show her it's OK to use the back garden to do her business? I have tried staying out with her ready with a treat to show it's OK, but no luck so far. Any help would be greatly appreciated as I'd hate for her to get an infection from retaining urine for too long. Thank you.
Submitted: 2 years ago.
Category: Dog
Expert:  Shantal-Mod replied 2 years ago.
Hello,

I'm Shantal and I'm a moderator for this topic.

We have been working with the Experts to try to help you with your question. Sometimes it may take a bit of time to find the right fit.

I was checking to see if you had already found your answer or if you still need assistance from one of the Experts.

Please let me know if you wish to continue waiting or if you would like for us to close your question?

Thank you,

Shantal

Customer: replied 2 years ago.

Thank you Shantal for following through with this - unfortunately I have not been able to resolve this and with both of us being disabled this is becoming quite stressful.


 


We had to take her to the vet yesterday as her vagina is inflamed and swollen. Now on antibiotics and pain relief. If there's no change then she'll need a urine sample taken and possibly a scan. I came on to your site which was recommended to me with the hopes of getting a response last week so we could avoid this turning into a serious situation.


 


Please advise how to go about getting a refund as it's been a week now without a response. Being disabled it's not easy for either of us to travel to the vets so I was hoping an online service would have been of some help. Thank you anyway for following through I look forward to receiving your response as to how to go about getting a refund.


 

What Customers are Saying:

 
 
 
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found ""JustAnswer"" on my Google search -- you are now in my ""Favorites"" list! And, yes we do love our kitty - she makes our life complete! Bev & George
< Previous | Next >
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found ""JustAnswer"" on my Google search -- you are now in my ""Favorites"" list! And, yes we do love our kitty - she makes our life complete! Bev & George
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rebecca

    Rebecca

    Dog Veterinarian

    Satisfied Customers:

    293
    Veterinarian for more than 30 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/TO/tomasicvet/2011-3-15_20483_RTI.64x64.jpg Rebecca's Avatar

    Rebecca

    Dog Veterinarian

    Satisfied Customers:

    293
    Veterinarian for more than 30 years
  • http://ww2.justanswer.com/uploads/MS/msb13sm/2011-3-7_52612_Dr.B.64x64.JPG Dr. Matt's Avatar

    Dr. Matt

    Veterinarian

    Satisfied Customers:

    2354
    DVM - 13 years experience in canine medicine and surgery.
  • http://ww2.justanswer.com/uploads/DR/Dr. Gene/2012-6-29_2247_20120223174645649.64x64.jpg Dr. Gene's Avatar

    Dr. Gene

    Veterinarian

    Satisfied Customers:

    1048
    DVM degree from Ontario Veterinary College
  • http://ww2.justanswer.com/uploads/VE/Vet help/2012-11-3_20182_Avatar2.64x64.png Vet help's Avatar

    Vet help

    Veterinarian

    Satisfied Customers:

    963
    12 yrs experience as a small animal veterinarian; 21 yrs exp. in the animal care field
  • http://ww2.justanswer.com/uploads/DE/debkatreyn/2011-11-28_33650_682e.64x64.jpg Dr. Debbie's Avatar

    Dr. Debbie

    Dog Veterinarian

    Satisfied Customers:

    902
    Companion animal veterinarian practicing for over 10 years.
  • http://ww2.justanswer.com/uploads/KR/kritrdr/2014-3-26_152042_Dr.Gray1.64x64.jpg Dr. Dan's Avatar

    Dr. Dan

    Dog Veterinarian

    Satisfied Customers:

    2143
    12 years of experience with domestic and exotic dogs, PLEASE rate my service when satisfied.
  • http://ww2.justanswer.com/uploads/DJ/djan2000/djan2000_avatar.64x64.jpg Dr. Dave's Avatar

    Dr. Dave

    Veterinarian

    Satisfied Customers:

    2053
    21 years small animal general and emergency practice