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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 127
Experience:  DoD master electronics technician
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Have tried several times to connect Kindle to wifi without

Customer Question

Have tried several times to connect Kindle to wifi without success, Telephoned ISP to confirm which is the password. On my router it is named as passphrase. whatever I try I am not successful. Help please
Submitted: 4 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 4 years ago.

Hello June! Thank you for your question. I will be assisting you today.


I'm sorry about the issue. Is there any error or message? What's the exact model of your modem/router?

Can we do a remote session, so I can chat with you and help you directly?


Edit: It looks like you are away; please reply back when you are available to continue. Thank you,