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*ElectronicsTech
*ElectronicsTech, Technician
Category: E-Readers
Satisfied Customers: 9987
Experience:  Customer Service Support and Repair Technician
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I have a kindle paperwhite. last night the background light

Customer Question

I have a kindle paperwhite. last night the background light failed, what can I do about it
Submitted: 4 years ago.
Category: E-Readers
Expert:  *ElectronicsTech replied 4 years ago.
Hi, my name is Randy. I will assist you with your Kindle. I am sorry to hear this happened.
Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> let me know if this helps.