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Ask Viet - E-Reader Tech Your Own Question
Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37446
Experience:  Troubleshoot issues with E-Readers.
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I con not install my reader into my currant account please

Resolved Question:

I con not install my reader into my currant account please help it says it does not recognize my e mail adress
Submitted: 3 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 3 years ago.

Hello Phyllis! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your reader? Is it new? Did you have an account previously?

Also, do you have windows or mac computer?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=e0de49d2-284c-4ed5-97cc-188768b8d08d

Thank you,

Expert:  Viet - E-Reader Tech replied 3 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet - E-Reader Tech and other E-Readers Specialists are ready to help you

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