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Ask Viet - E-Reader Tech Your Own Question
Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 38668
Experience:  Troubleshoot issues with E-Readers.
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Hi I have a Kindle Fire Hd and It got reset to Manufacture

Resolved Question:

Hi I have a Kindle Fire Hd and It got reset to Manufacture settings and now I want to restart . I'm following the instructions but have forgotten my password XXXXX What do I do please
Submitted: 4 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 4 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What kind of password XXXXX XXXXX such as Wi-Fi/wireless password? Or Amazon account password? etc.?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=f3ad5bf9-4fe6-4b91-a805-4b28b52bc845

Thank you
Customer: replied 4 years ago.

Sorry have just realized it's my Amazon account it's the password XXXXX that I guess I should get in touch with them


 

Expert:  Viet - E-Reader Tech replied 4 years ago.

I have a solution right now. Can you please reset your Amazon account password XXXXX the website below:

 

https://www.amazon.co.uk/password


https://www.amazon.com/password

Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you

Viet - E-Reader Tech and other E-Readers Specialists are ready to help you