The problem doesn't lie with the actual reader - it is the Kobo library that keeps coming up with the message about 'important update'. So your solution doesn't apply to the problem. The reader itself is working fine - it's the kob spftware that is causing me difficulties
On my computer I have a Kobo library where all my downloaded books are stored ready for downloading on to my reader. What should happen is I is plug in my reader, and the 'reader' icon comes on. Then I can press the sync buttoin and the books are downloaded on to my Kobk Glo reader. But the library site doesn't work, because every time I bring it up on my computer I get the same message: 'Important update - please install'. So I press the 'install' button', the update instals, and then the same message is still there. While it's up the whole thing freezes: I can't event click on the close 'x' at the top right hand corner, and none of the other buttons work
The problem lies on my 'Kobo Desktop'. In order to download books that I have bought, I click on the 'Kobo Desktop' icon, and the screen normally gives me the option to choose 'Library', 'Bookshop' or 'Reader'. But as soon as the desktop comes up, I get the 'update' message.
I have ownloaded the desktop using the link you gave me, but then I got a message saying 'unable to find file'
I have downloaded Desktop using another website. But only two of my 156 books are showing